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June 18 Webinar: CRM in the Contact Center – Revolutionize the Way You...
Contact center technology and delivering a great customer experience continues to evolve. What was hot yesterday is old news today. Current trends include the widespread adoption of cloud solutions,...
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Dynamics CRM Best Practices Webinar – Dialogs – June 25
Join Affiliated’s CRM expert and super-user, Steven Jennings, on June 25 at 12:00 p.m. ET, as he presents Best Practices and Tips/Techniques for Dialogs in Microsoft Dynamics CRM 2013. Topics we’ll...
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CRM Best Practices Webinar – 15 Tips in 45 Minutes – Sept. 23
Join this fast-paced webinar presentation, Back to the Basics with Dynamics CRM - 15 Tips in 45 Minutes,on September 23 at 11:30 a.m. ET that delivers 15 quick-hitting tips and best practices for using...
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CRM Webinar 10/29 – 3 Reasons Why an Annual CRM Review is Important
If your company is conducting your 2015 business planning, make sure you include a CRM review. Where does your organization stand and how well are you positioned for the year ahead? What are the...
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CRM Best Practices Webinar Oct. 28 – Outlook Client Tips & Tricks
Join this fast-paced webinar presentation on October 28 at 11:30 a.m. ET that delivers 15 quick-hitting tips and best practices for using Microsoft Dynamics CRM. Whether you’ve been using CRM for a...
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Dynamics CRM Webinar – Top Enhancements of Microsoft Dynamics CRM 2015
The Microsoft Dynamics CRM 2015 release has so many new and exciting features and enhancements it’s hard to pick our favorites. Join this fast-paced webinar presentation on January 14 at 11:30 a.m. ET...
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Affiliated Helps Health Advisory Firm Increase Operational Efficiency with...
Check out our latest Dynamics CRM customer success story for MB Senior Solutions: Challenge MB Senior Solutions (MBSS), a leading health care advisory service for retirees in the Midwest, saw...
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CRM Best Practices Webinar – Microsoft Social Listening and Dynamics CRM
Join this fast-paced webinar presentation”Microsoft Social Listening and Dynamics CRM” on February 18 at 11:30 a.m. ET and learn more about Microsoft Social Listening. It’s a powerful new service that...
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Microsoft Dynamics CRM Best Practices Webinar – Case Management
Join this fast-paced webinar presentation March 25 at 11:30 a.m. ET and learn more about Case Management in Dynamics CRM. Enable agents to provide differentiated levels of support with flexible Service...
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Microsoft Dynamics CRM 2015 – How to Reassign Contacts to a New User
Over time there may be a need where you want to reassign contacts in Dynamics CRM to from one user to another. The situation could be that a user is moving on to a different job so you need to transfer...
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